Shipping Policy

We ship all packages FOB Virginia Beach, VA by UPS unless requested otherwise. Damaged claims must be reported to the carrier.

Same quantity of an item going to multiple locations is $2.50 per box. A different quantity going to multiple locations is $4.50 per box. Same quantity going to one location over multiple dates is no charge. Addresses must be in MS Excel, comma delimited text or tab delimited text (PC format only). Spreadsheets must contain only one worksheet.

Some of our products require insulated shipping containers and gel packs during warmer months or warmer climates at $10.00 per box. Shipping time is limited to 1 to 3 days in transit and will not be shipped over the weekend. Expedited shipping may be required during warm months (generally May through September) or to warm climates. Gel packs add 2 lbs. to shipping weight.

All orders placed by December 10th will ship. Orders placed after December 10th, will be processed with rush fees charged to the customer.

We add a process fee of $10 to all worldwide shipments, to cover export documentation.